Last updated: February 14, 2023
The data we collect is used only to improve the quality of the HourStack Website and the Service, to communicate information about the Service, for research, and to contact you about your account when necessary. We do not share this data with other companies or organizations for commercial purposes and it will not be sold.
When you sign up to the Service we collect the following pieces of personal data:
After initially signing up to the Service you are optionally able to provide other information to us, for example your company billing address and company VAT number. We use a third-party intermediary to process credit cards and we do not store credit card information.
When you use the Service or Website we automatically store certain pieces of information, again to help improve the quality of the Service and to help us assist you with using the Service. We may collect the following pieces of data:
The information described above is stored in the form of a "cookie" or similar file. Cookies are small pieces of information stored on your hard drive, not on the Service or Website.
These third party services we use may include
We use the data that is collected to improve the Service and to better assist you when you are using the Service. Specifically, the data collected helps with the following:
We may occasionally send out promotional newsletter emails which inform you about new features or changes to the Service. We may also send out notification emails with important information about your account. You can opt-out of these promotional newsletters and email notifications at any time by clicking the Unsubscribe link at the bottom of the email.
The HourStack Website and Service has industry standard security measures in place to protect the loss, misuse, and alteration of the information under our control. While there is no such thing as "perfect security" on the Internet, we will take all reasonable steps to insure the safety of your information.
These steps include:
If you would like access to your data or would like us to delete the data you provided to us, you can email us at firstname.lastname@example.org and we will respond to your request within 30 days. We retain your data for as long as your account is active, as needed to provide the Service to you, and as necessary to comply with our legal obligations and resolve disputes.